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Question Paper

Questions 1-5
Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Northern Rental Bookings

Name: William (1)..............

Contact number: (2) 07................

Address: 10 (3)..................Nelson

Payment by credit card type: (4) ...................card.

Card No. 4550 1392 8309 3221

Card expiry date: July 20XX

Rental period: (5).........................days

Questions 6 to 10

Answer the following questions USING NO MORE THAN TWO WORDS OR A NUMBER

6.How much is the car per day?...................

7. What does the price include?...................

8. Who will he be visiting?.....................

9. What kind of car does the agent recommend?..................

10. What does he need to collect the car?................

 

  • Receptionist
    Good morning, Sir. How can I help you?
    William
    Hello. ls this Southern Rental Car?
    Receptionist
    Yes. it is.
    William
    I wonder if you could help me. I’m ringing from Nelson, but I’m coming over to Auckland for 12 days and I’d like to hire a car
    Receptionist
    Okay, I’ll fill in a booking for you now. First, can l take your name?
    William
    Yes, it’s William Waddell.Q1
    Receptionist
    Sorry, could you spell your surname?
    William
    Yes, it’s W A D D E L L
    Receptionist
    Thanks. Now, can I have an address and a phone number?
    William
    Sure. I live at 10 Robyn Place. That’s R O B Y N Place.Q3
    Receptionist
    And that’s Nelson, isn’t it?
    William
    That’s right. Do you want my home number or my mobile?
    Receptionist
    Home number will be fine.
    William
    OK, it’s 072638666Q2
    Receptionist
    Great. Now, can I also have a credit card number?
    William
    Do I have to pay by credit card?
    Receptionist
    Well, we need to credit card number as a guarantee. It’s a standard policy for car rentals.
    William
    OK, well I’ll pay by VisaQ4 then. The card number is 4550…1392…8309…3221
    Receptionist
    And the expiry date?
    William
    Sorry?
    Receptionist
    Your card – when does it expire?
    William
    Oh, next July.
    Receptionist
    Right. Now, how long did you want the car for? Twelve days did you say?
    William
    No, I only need the car for 10 daysQ5, from the 2nd to the 11th of next month.

    ========================================================

    Receptionist
    Now, what type of car are you looking to hire?
    William
    Well, I’m not too worried about the model of the car but I understand that you have rental cars from just $25 a day. Is that correct?
    Receptionist
    We do sometimes have the $25 deals, but only in the low season. For the period you are looking at, the cheapest we have is $35.Q6 However, that price includes unlimited kilometresQ7.
    William
    Sorry, did you say unlimited kilometres? What does that mean exactly?
    Receptionist
    That means that no matter how far you go, the cost is the same. Some companies charge for rental and then charge again for every kilometre you actually drive.
    William
    Well l am going to be travelling quite long distances – I’m visiting relativesQ8 and they live quite far apart from each other, so unlimited kilometres are probably a good idea.
    Receptionist
    If you’re travelling long distances, you would be better off with an automaticQ9. Changing gears in a manual can make it more expensive for petrol.
    William
    OK, I’ll take an automatic then.
    Receptionist
    Right, so that’s an automatic car for 10 days from the 2nd to the 11th. That’s all booked. Is there anything else I can help you with?
    William
    No that’s fine. Oh, sorry – what do I need to bring with me when I pick up the car?
    Receptionist
    All you need is your driving licence.Q10
    William
    Right, well thanks very much. Bye.

  • Questions 1-5
    Complete the form below.
    Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

    Northern Rental Bookings

    Name: William (1).......Waddell.......

    Contact number: (2) 07......263 8666..........

    Address: 10 (3).........Robyn Place.........Nelson

    Payment by credit card type: (4) .........Visa..........card.

    Card No. 4550 1392 8309 3221

    Card expiry date: July 20XX

    Rental period: (5)............10.............days

    Questions 6 to 10

    Answer the following questions USING NO MORE THAN TWO WORDS OR A NUMBER

    6.How much is the car per day?........$35...........

    7. What does the price include?.........Unlimited kilometres..........

    8. Who will he be visiting?.........Relatives............

    9. What kind of car does the agent recommend?.........automatic.........

    10. What does he need to collect the car?.......Driving license / Drivers license.........

In this part of the IELTS test you listen to a telephone conversation. Read the questions carefully before you listen. You should only listen to the audio once.