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Practice Test 9
Question Paper

Questions 1-10

Complete the form below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

MINTONS CAR MART

Customer Enquiry

Make:     Lida
Engine size:     (1) ....................
Model:     Max
Type of gears:     (2) ....................
Preferred colour:     (3) .................... blue

FINANCE

Customer wishes to arrange     (4) ....................
Part exchange?     yes

PERSONAL DETAILS

Name:     Wendy (5) ....................
Title:     (6) ....................
Address:     20, Green Banks
                       (7) ....................
Hampshire
Postcode:     GU8 9EW
Contact number:     (for (8) .................... only) 0798257643

CURRENT CAR

Make:     Conti
Model:      Name:     (9) ....................
Year:      1994
Mileage:     maximum 70,000
Colour:     metallic grey
Condition:     (10) ....................

Transcript Solution

  • MAN
    Good morning, please take a seat. How can I help you?
    WOMAN
    Well, I'm thinking of buying a new car and I'd like some advice
    MAN
    Sure, yes. Had you got any particular make in mind?
    WOMAN
    I'm interested in a Lida - I've had one before and liked it. But I haven't really made up my mind.
    MAN
    Sure. We've got various models. Umm, right. What about the engine size? Any ideas?
    WOMAN
    The one I've got at the moment's a 1.2 litre engine but I find it a bit slow on long journeys. I'd like a bit more power this time ... a 1.4Q1 should do, don't think I need a 1.6 or anything.
    MAN
    Right. Well I think the model you're looking at is the Max. Here's a picture.
    WOMAN
    Oh, yes ... have you got one in?
    MAN
    Yes. I'll take you to have a look at it in a minute. I'll just get a few more details.
    Er ... Is there anything else to do with the engine? What kind of gear change do you want? I presume you'd want a manual?
    WOMAN
    I'd want automaticQ2 - I've never driven a car with manual gears.
    MAN
    Right. Well now, here's the colour chart for the Max. Have you given that any thought? This blue's very popular at the moment.
    WOMAN
    Yes, it is nice, I like blue. What's it called? 'Royal'?
    MAN
    Yes.
    WOMAN
    But actually, I think I prefer this lighter shade here - 'skyQ3'.
    MAN
    Yes, that's popular too.
    WOMAN
    I think I'll go for that.
    MAN
    You might have to wait a week or so for that colour, but I assume that'd be OK?
    WOMAN
    Oh yes, fine.
    MAN
    Well, we can go outside and you can have a good look at one, and perhaps take it out. But first, can I just ask you about finance? The cash price is going to be somewhere in the region of seven and a half thousand. How would you like to pay? Are you in a position to pay cash, or would you need credit?
    WOMAN
    I'd like creditQ4 provided the terms are reasonable.
    MAN
    Well you can discuss that with my colleague in a moment; we have various arrangements. And would you be interested in us taking your present car as part exchange?
    WOMAN
    Yes.
    MAN
    OK, fine. So I'll just need some details from you and then we can do a valuation ... Is that OK?
    WOMAN
    Fine, yes.
    MAN
    Could I have your full name?
    WOMAN
    Wendy Harries, that's H-A-double R-I-E-SQ5.
    MAN
    And is that Mrs ... Miss ... Ms ... ?
    WOMAN
    It's DoctorQ6, actually.
    MAN
    Oh, right. And your address?
    WOMAN
    20 Green Banks.
    MAN
    Is that 'Green' spelled as in the colour?
    WOMAN
    Yes, that's right.
    MAN
    OK.
    WOMAN
    Alton.Q7
    MAN
    Is that O-L-T-O-N?
    WOMAN
    Not quite, it begins with an A, not an O.
    MAN
    Oh yes, that's in Hampshire isn't it?
    WOMAN
    That's right.
    MAN
    And do you know your postcode?
    WOMAN
    Yes. It's GU8 9EW.
    MAN
    Do you have a daytime phone number?
    WOMAN
    Well, I work at the hospital but it's a bit difficult to get hold of me. I can give you a number just for messagesQ8, and then I'll get back to you when I can.
    is that OK?
    MAN
    That's fine.
    WOMAN
    It's 0-7-9-8-2-5-7-6-4-3.
    MAN
    Fine. And about the car you have now, what make is it?
    WOMAN
    It's a Conti.
    MAN
    Do you know the year or the model name?
    WOMAN
    I think it's 1996, and it's called a LionQ9 - like the animal.
    MAN
    Then it must be 1994, because they brought out the Fox after that.
    WOMAN
    Oh right, yes.
    MAN
    Mileage? Roughly?
    WOMAN
    I'm not sure. I know it's less than seventy thousand.
    MAN
    OK. What colour is it?
    WOMAN
    It's grey, metallic grey.
    MAN
    Right, and one last thing-what sort of condition would you say it's in?
    WOMAN
    I'd probably describe it as reasonableQ10. Do you need to see it? It's parked outside.
    MAN
    Not at the moment, no. Perhaps you could call in one day next week ...

  • Questions 1-10

    Complete the form below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

    MINTONS CAR MART

    Customer Enquiry

    Make:     Lida
    Engine size:     (1) .........1.4 litres...........
    Model:     Max
    Type of gears:     (2) ..........automatic..........
    Preferred colour:     (3) ..........light / sky.......... blue

    FINANCE

    Customer wishes to arrange     (4) .........credit...........
    Part exchange?     yes

    PERSONAL DETAILS

    Name:     Wendy (5) .........Harries..........
    Title:     (6) ..........Doctor..........
    Address:     20, Green Banks
                           (7) .........Alton...........
    Hampshire
    Postcode:     GU8 9EW
    Contact number:     (for (8) ..........messages......... only) 0798257643

    CURRENT CAR

    Make:     Conti
    Model:      Name:     (9) .........Lion..........
    Year:      1994
    Mileage:     maximum 70,000
    Colour:     metallic grey
    Condition:     (10) .........reasonable...........

You will hear a number of different recordings and you have to answer questions on what you hear.

There will be time for you to read the instructions and questions and you have a chance to check your work.

All the recordings will be played once only.

The test is in 4 Sections. At the end of the test you will be given 10 minutes to transfer your answers to an answersheet.