Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 181–185 refer to the following letter and document.
14 Jubilee Street
Dear Ms. Sokol:
In an attempt to remedy this unfortunate situation, I am sending you a complimentary voucher for use at any of our restaurants. I encourage you to try us again and experience our award-winning cuisine. If there is any way in which I can be of further assistance, please do not hesitate to contact me by telephone or mail.
Winchester Falls Café
The finest dining in Britain!
The bearer of this certificate is entitled to £25 off the price of a meal at Winchester Falls Café.
Café Locations: London, Birmingham, Manchester Expires: December 31
For customer service or inquiries, contact Winchester Falls’ Guest Relations Department by telephone at 0616 555-4239 or by mail at 77 Twickenham Road, Manchester WF1 JK2.
181. Why did Simon Jenkins write to Jeanne Sokol?
182. In the letter, the word “reservation” in paragraph 1, line 5, is closest in meaning to
183. What is suggested about Jeanne Sokol?
184. What is Simon Jenkins offering?
185. Where does Simon Jenkins most likely work?